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Privacy Policy

Wayne Dalton, a division of Overhead Door Corporation (“Wayne Dalton”) respects your privacy rights and appreciates your interest in our website (“Site”). This privacy policy (“Policy”) is effective as of October 1, 2017 and applies to Wayne Dalton’s U.S. based websites, mobile sites, and mobile apps that expressly adopt, display, or link to this Policy. It also applies to personal information we collect, use, and disclose in connection with Wayne Dalton’s pages on social media sites, such as Facebook®, Twitter®, Google Plus®, Pinterest®, LinkedIn®, or others. Any use prior to this date may be governed by an earlier version of this policy. If you have any questions about our Policy or believe that our Site is not conforming to this Policy, please contact Wayne Dalton by one of the methods listed below.

Wayne Dalton
2501 S. State Hwy 121 Business, Suite 200

Suite 200 Lewisville, TX 75067
Toll-Free Phone: (800) 275-3290

Wayne Dalton’s Collection of Information. Wayne Dalton’s Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. Examples of how you may provide this type of information to Wayne Dalton’s is when you respond to a survey, fill out a form, request information, apply for a job, or contact us by email or phone. Wayne Dalton uses the information to fulfill your requests, administer programs, provide services, and for other business purposes.

Automated Interactions. Wayne Dalton’s Site uses session IDs and cookies. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. These technologies are used to help us better understand our visitors, save visitor preferences, and to help us develop new tools and features for the Site. We may collect information about your interactions with us such as the type of device or browser you're using, your IP address, the length of time you spend on the Site, the actions you take on the Site, and the URLs of the websites you visited before visiting our Site. We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof. You can disable this feature or erase this information at any time by through your web browser. However, if cookies are disabled, some of our services may not function properly.

Mobile Device Applications. Wayne Dalton’s mobile applications (“App”) may access device features such as the calendar, contacts, and camera. This is to enable you to share your screenshots with your contacts through text, email, with other apps, or with an app that uses your calendar. You are able to prevent our App from accessing these features upon installation or through the device settings. We recommend you review the “help” or user manual for instructions on how this can be done.

Location Based Services. Wayne Dalton’s Site and/or Apps may use location-based services. For example, our Site may allow you to search for a distributor that sells Wayne Dalton products. If you access our Site through a mobile device or desktop device and you have enabled location-based services, specific location information may be collected. Your mobile device and desktop web browser may allow you to disable location-based services. We recommend you review the “help” or user manual for instructions.

Information You May Provide to Third Parties. Third party vendors such as such as Google, may use first-party cookies such as the “Google Analytics” cookies and third-party cookies such as the “DoubleClick” cookie, or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Site. Users can opt-out of this practice by using the Google Analytics opt-out browser add-on. We may also use Google features such as the “Google Display Network Impression Reporting” and “Demographics and Interests Reporting” on our Site. Analytics such as age, gender, language you speak, region you are from, frequency you visit our Site, whether you are a new or returning user, type of browser you are using may be shared.

Information Wayne Dalton May Provide to Third Parties.
Wayne Dalton does not sell or rent your personal information to unaffiliated parties unless we have provided you with advance notice of our intent to do so. Your information may be shared with current or future Wayne Dalton affiliated entities and we may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable information may be shared with other parties for other uses.

Social Media. Some of Wayne Dalton’s websites, Apps, and other services may allow you to participate in discussions, message boards, and other forms of social networking. For example you may share information through features such as the Facebook "Like" button, the "Share This" button, or interactive mini-programs that run on our website ("widgets"). These social features may be hosted by a third party or hosted directly on our Site. Be aware that anyone who accesses these areas may read, collect, and use the information you provide. Provided we have obtained your prior consent we may post your testimonials on our Site. If you wish to update or delete your testimonial, please contact us by one of the methods listed above and be sure to include your name, testimonial location, and contact information. Your interactions with the social features are governed by the privacy policy of the company providing the feature.

Security. Wayne Dalton uses reasonable security measures to protect the confidentiality of personal information under our control and appropriately limits access to it. Wayne Dalton urges you to take every precaution to protect your personal data when you are on the Internet.

Data Retention. We may retain the information we collect for as long as needed to provide the products or services; for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected; as necessary to comply with our legal obligations resolve disputes, and enforce our agreements; or to the extent permitted by law.

California Residents. California residents may request certain information about the data we collect and how their information was shared with third parties during the past year. Please send your request to Wayne Dalton at 2501 S. State Hwy 121 Business, Suite 200, Lewisville, TX 75067. To help us process your request, please provide sufficient information to allow us to identify you in our records.

Protecting Children’s Privacy. This Site is intended for adults and we do not knowingly collect personal information from children under 13 years of age. If you believe your child has submitted personal information to this Site, please contact us immediately.

Do Not Track. Various browsers, including Internet Explorer, Firefox and Safari, currently offer a “do not track” or “DNT” option that relies on a technology that sends a signal to the website a user is visiting about that user’s browser preferences. As of the date this policy was issued, Wayne Dalton’s Site is not able to honor DNT’s.

Links to Other Websites. Wayne Dalton’s Site may have links to third party websites, many of which have their own privacy policies. You acknowledge that accessing any third party websites that are linked to this Site is at your own risk. You should review the privacy policy of any such website you choose to visit.

Policy Updates. Wayne Dalton may need to update this Policy as we grow and evolve. If we make material changes, we will post a notice on the Site prior to the change becoming effective.

Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.