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Why Does My Garage Door Stop Closing and Go Back Up?

Oct. 24, 2024

Your garage door has been frustrating you lately. It doesn’t seem to want to close properly, only going part of the way down before stopping and reversing. You are at a loss for why.

In this blog, we’ll explore some of the common reasons why your garage door isn’t closing properly and when you should call the experts at Wayne Dalton Sales & Service for garage door repairs.


Closeup of Wayne Dalton wood garage door half open

 

The Door Threshold Is Blocked, or the Sensors Are Dirty

The first thing you should check, before you even call for professional garage door repair services, is your garage door’s threshold. It is a sensitive area that’s designed to detect even slight obstacles for safety reasons. Debris can easily accumulate at the bottom of the door, which tricks the system into thinking there’s an obstruction.

Regularly inspect and clean your threshold as well as the sensors at the bottom of the door. If your threshold is clear and the sensors are clean, there may be other issues.

 

The Travel Module or Logic Board Are Broken

The travel module is the part of the garage door opening that communicates the position of the door to the logic board. The logic board is kind of like the brain of your garage door opener. Both these parts wear out over time and will need replacement.

If your garage door is struggling to find its correct closed position and is opening and closing intermittently, that can mean poor communication from the travel module. You’ll need to call a professional for garage door maintenance.

 

Problems with the Limit Switch Settings

A common issue with garage doors is a problem with the limit switch settings. The limit switch settings detect when your garage door is fully closed or fully opened, letting the opener know that the limit of travel has been reached. If your settings are incorrect, it can lead to problems opening and closing the door. You may need to reset the limit switch.

 

Incorrect Travel Down Settings

The travel down setting on your garage door opener is what determines how far down it needs to descend before it’s fully closed. It’s basically a predetermined stopping point. If the travel down distance is set incorrectly, it can lead to inconsistent or incomplete closures.

For example, if it’s set too short, your door may not shut all the way. If set too long, it can push beyond the closed position, causing damage to the door or opener. Garage door maintenance professionals can assist with this.

 

Worn Springs or Rollers

The springs and rollers on your garage door require precise adjustments to ensure proper function. When they’re in good condition, the door moves easily, but if they’re worn out or misaligned, it can cause your door to stop closing thanks to excess friction.

Sometimes the issue can be resolved with lubricant, but if not, you should schedule garage door repair services to replace the springs or rollers as needed.

 

Wayne Dalton Sales & Service technician repairing garage door tracks

 

The Door Is Out of Alignment

When it comes to your garage door, even a small misalignment can cause big issues. It may not seem like a big deal if there’s a small gap or wobble, but the reality is that a misaligned door can lead to your door becoming stuck and not opening or closing correctly. If your door is out of alignment, you should call professional garage door repair services for assistance. 


Call Wayne Dalton Sales & Service for Garage Door Repairs

Wayne Dalton Sales & Service is America’s garage door repair and maintenance specialist. Scheduling annual maintenance for your garage door can help prevent closing problems and ensure your door operates smoothly all year round.

We have built a trusted reputation across the country thanks to our knowledgeable technicians, high-quality garage door products and exceptional service. Contact us today to request a quote near one of our 14 locations in Akron, Albuquerque, Charlotte, Cincinnati, Colorado Springs, Houston, Kennewick, Lewiston, Missoula, Peoria, Quad Cities, Raleigh, Spokane Valley, and Tempe.

 


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